Here are possible reasons for unsuccessful credit card delivery attempts:

1. Invalid Address - the delivery address provided is incorrect or incomplete, making it challenging for the courier to locate.
2. Out-of-Service Area - the delivery address could be in an area where the courier doesn't operate or has limited service.
3. Unavailable Recipient - when the courier at the delivery address, no one was there to accept the credit card

You may request for redelivery of your credit card through any of the following:

1. Replying to the SMS notifiction sent to your registered mobile number.
2. Calling our 24/7 Customer Service Hotline at (02) 8887-9188.