For successful "Forgot PIN", there will be a 4-hour cooldown before you are able to perform transactions that require step-up authentication (SMS OTP, push notification approval or soft token).
To change your Transaction PIN:
- Log in to your app. From your account dashboard, tap on "Settings".
- Select "Change Transaction PIN".
- Authenticate using your FaceID/biometrics or your current Transaction PIN
- Enter your new Transaction PIN