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Prepaid Mobile Reload

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    • How can I use this feature through the Security Bank app?

      To purchase load for your mobile phone or account through the Security Bank app, follow these simple steps:   Log in to your Security Bank app.     From the app’s home screen, select "Load”...

      October 6th, 2025 20 views 0 likes

    • What service providers are available in Security Bank app? 

      As of October 2025, the Security Bank app offers prepaid load for DITO, Globe Telecom, and Smart Communications users.

      October 6th, 2025 18 views 0 likes

    • What type of load top-ups are available in Security Bank app? 

      With the latest update in October 2025, the Security Bank app now offers more load/top-up variations for DITO, Globe, and...

      October 6th, 2025 30 views 0 likes

    • Can I input any load amount of my choice?

      There is no need to manually enter the amount. Simply select from the predefined load denominations available in the Security...

      October 6th, 2025 18 views 0 likes

    • What should I do if my account was charged but I didn’t receive my load or top-up?

      If your account was debited but you did not receive your load/top-up:   First, check your transaction history in the...

      October 6th, 2025 47 views 1 likes

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