If your account is locked due to multiple incorrect password attempts, you can click “Forgot Password” on the login page of the app and reset your password by providing either your account details or credit card details.
What should I do if my User ID is locked?
Learn how to unlock your User ID and regain access to your account with our step-by-step guide and troubleshooting tips.
Administrator
Written By Isabelle Lumibao (Administrator)
Updated at October 2nd, 2024